Mental Health and Addictions Services

Key Actions:
  • Develop and implement strategies to ensure triage benchmark targets for outpatient mental health and addictions services are met (monthly data regarding wait times for outpatient mental health and addiction services. Monitor all triage levels (one to four)).
  • Monitor 30 day re-admission rates and develop strategies to reduce the number of individuals re-admitted within 30 days.
  • Monitor the number of individuals with long stays on inpatient psychiatry and develop strategies to reduce the number.
  • Collect data and establish a baseline for wait times for contract and salaried psychiatrists.

Outcome:
  • By March 31, 2019, there will be increased access to quality mental health and addiction services and reduced wait time for outpatient and psychiatry services

Improvement Targets:
  • By March 31, 2017, wait time benchmarks for mental health and addictions will be met 100% of the time.

Benefits of this Work:
  • Lean methodologies are being employed in the province to reduce wait times for outpatient mental health and addictions services. By reducing unnecessary waits, clients will benefit from timely access to Mental Health & Addictions Services.