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Privacy and Confidentiality

Receiving health care services involves providing personal information. At the Cypress Health Region, we are committed to keeping this information confidential.

All Cypress Health Region staff are trained to understand their role in administering the the Health Information Protection Act (HIPA). HIPA is designed to improve the privacy of people’s health information while ensuring adequate sharing of information is possible to provide health services. Development of the Act started in 1997 and it was proclaimed in force on September 1, 2003. For more information on the Health Information Protection Act in Saskatchewan please visit the Saskatchewan Ministry of Health website.

Information concerning your health care is kept in strict confidence. Likewise, only authorized personnel are permitted to see your information. We will ask for your permission before disclosing information to anyone other than those providing your care. We do not allow others, such as lawyers or insurance companies, to access your medical information unless we have your authorization, or we are required or authorized by law to provide such access. You will be asked for your consent if these or other groups request information. You should be aware that there are certain situations where the law may require or authorize us to release information without your authorization. An example is the reporting of child abuse or certain communicable diseases.

We do not sell your information to third parties. We also have specific policies, procedures, and computer systems that are designed to protect your information from unauthorized use, error, and loss.

We are required to keep your information only for the length of time that is determined by law; however, purging information depends on staffing availability.

You or anyone to whom you have given written permission, including your legal representative, have the right to read or request a copy of your health record or written information. Your health record is the physical property of the individual health care facility or region. In order to access your information, we prefer that you put your request in writing. There may be a charge for such a request. You will be informed beforehand of any applicable charges. We will respond to your request within 30 days. If we need to extend this time or have to refuse your request we will discuss this with you. We will provide an explanation of any term, code, or abbreviation used in your record; however, if you require further explanation we will refer you to someone who can help.

Privacy Statement

Protecting the privacy of your personal health information is important to the Cypress Health Region (the “Region”).

The Region will only collect, use, and disclose your personal health information:


  • arranging
  • assessing the need for
  • providing
  • continuing or
  • supporting a service that is requested or required by you OR
  • as required or authorized by law

The Region will not otherwise collect, use, or disclose your personal health information unless we have your consent. The Region strives to keep its’ employees, physicians and affiliates aware of your privacy rights by offering education and having in place policies and procedures designed to protect the integrity, security, and confidentiality of your personal health information. This includes a policy restricting access to your personal health information by only those who have a need to know for an authorized purpose.
If you wish to obtain further information about the Region’s privacy policies and your privacy rights please contact our Privacy Officer at 306.778.5169 or 1.888.461.7443.  You may also wish to contact the provincial Office of the Information and Privacy Commissioner at 1.877.748.2298 or by visiting Saskatchewan Privacy Commissioner website.

Looking to access your personal health information?

If you’re wanting to obtain a copy of your personal health information please complete the Request for Access to Personal Health Information Form and submit it to any Cypress Health Region facility.  Submitting your completed form to the facility that houses the information you are seeking is preferred.  You must submit a $25 processing payment with the completed form. Please note that additional charges of $0.25 per photocopied page will also be applicable.

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